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Terms of Service

Last Updated: January 15, 2023

Welcome to EmiFazzCard. Please read these Terms of Service ("Terms") carefully as they contain important information regarding your legal rights, remedies, and obligations. By accessing or using the EmiFazzCard website, mobile application, or any other services provided by EmiFazzCard (collectively, the "Services"), you agree to comply with and be bound by these Terms.

1. Acceptance of Terms

By accessing or using our Services, you agree to these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Services. The fazaa principles of mutual respect and agreement form the foundation of our relationship with you.

2. Eligibility

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this requirement and that you have the right, authority, and capacity to enter into these Terms.

3. EmiFazzCard Membership

3.1 Card Types and Fees

EmiFazzCard offers various membership tiers (Silver, Gold, and Platinum) with different benefits and annual fees. Current pricing is displayed on our website and is subject to change with notice to existing members.

3.2 Membership Term

Your membership is valid for one year from the date of activation. The fazaa community benefits are available throughout your membership period.

3.3 Card Usage

Your EmiFazzCard is personal and non-transferable. It may only be used by the registered cardholder. Improper use may result in termination of membership without refund.

3.4 Discount Availability

While we strive to maintain relationships with all partner establishments, discounts and benefits are subject to change without notice. We cannot guarantee the availability of specific discounts throughout your membership period.

4. Payment Terms

By purchasing an EmiFazzCard membership, you authorize us to charge the applicable membership fee to your payment method. All fees are non-refundable except as expressly provided in our Refund Policy.

5. Renewal and Cancellation

5.1 Automatic Renewal

Your membership will not automatically renew. We will contact you before your expiration date with renewal options.

5.2 Cancellation

You may cancel your membership at any time by contacting our customer service. However, we do not provide refunds for cancellation before the end of your membership term except as provided in our Refund Policy.

6. Member Conduct

As an EmiFazzCard member, you agree to:

  • Provide accurate and complete information when registering
  • Use your card in accordance with these Terms and any specific terms provided by partner establishments
  • Not attempt to transfer, sell, or duplicate your card
  • Treat partner establishment staff with courtesy and respect, reflecting the fazaa values of community and mutual respect
  • Notify us promptly of any unauthorized use of your card

7. Intellectual Property

All content on our website and mobile application, including text, graphics, logos, images, and software, is the property of EmiFazzCard or its content suppliers and is protected by international copyright laws. You may not reproduce, modify, distribute, or display any portion of our Services without prior written consent.

8. Limitation of Liability

To the maximum extent permitted by law, EmiFazzCard and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use or inability to use our Services
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from our Services
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Services

9. Indemnification

You agree to defend, indemnify, and hold harmless EmiFazzCard and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of our Services or your violation of these Terms.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes your acceptance of the new Terms.

11. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use our Services will immediately cease.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

13. Contact Information

If you have any questions about these Terms, please contact us at:

EmiFazzCard
Level 2, The Dubai Mall
Financial Center Road
Downtown Dubai, UAE
Email: legal@emifazzcard.shop
Phone: +971 4 123 4567

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